If your FOB (Swipe) stops working, there are two reasons why:
- If you hold your FOB to the scanner and it recognise the FOB but does not give you access this could indicate a coding issue.
- If you hold your FOB to the scanner and it does not recognise the FOB this would indicate the FOB is faulty.
If your Remote stops working, there are two reasons why:
- The red button indicates the remote has power if the red button stops working this means the battery needs to be changed. Once you change the battery this could possibly reset the whole device meaning it will need to be recoded. This issue can be resolved by building management if the battery is already replaced.
- If you change the battery and the red button is not working this would indicate the whole remote will need to be replaced.
For new Keys, Remotes and FOB please see Key/Swipe/FOB/Remote Ordering